Search & answers

Note this feature is only available on cloud and licensed editions.

AI answers can be enabled under Settings → Workspace → AI. Once enabled your knowledge base will be indexed for semantic meaning, the first index will take a few minutes and is then automatically kept uptodate.

Once indexed, natural language queries such as “What is our holiday policy?”, “What did Andy say in the meeting regarding Project A?” will field answers in the search interface.

Settings

Additional guidance

The settings page includes a field to add additional guidance for the AI when answering questions about your Outline workspace. You can use this space to optionally provide additional context that would help the AI navigate your knowledge base or know more about the context of the team.

FAQ

Which AI provider do you use?

Currently we use OpenAI in order to generate semantic embeddings and AI answers. Queries are routed through their public API. This may change at any time.

Do you train on workspace data?

We do not. OpenAI also does not train on data provided through their API platform, as detailed here.